SHEESH User's Terms and Conditions

THIS LEGAL USER’S TERM AGREEMENT BETWEEN YOU AS A USER AND SHEESH PLATFORM GOVERN YOUR USE OF THE SHEESH PRODUCTS, SOFTWARE, SERVICES, WEBSITE, AND MOBILE WEB APPLICATIONS ON GOOGLE PLAY STORE AND APPLE STORE, IT IS IMPORTANT THAT YOU READ AND UNDERSTAND CAREFULLY BEFORE ORDRING OR USING THE PLATFORM THE FOLLOWING TERMS. BY CLICKING "AGREE," YOU ARE AGREEING THAT THESE TERMS WILL APPLY IF YOU CHOOSE TO ACCESS OR USE THE SERVICE ON SHEESH PLATFORM.

1. GENERAL


SHEESH provides an electronic Mobile App-based e-commerce Marketplace platform and offers registered Individual/Merchant/ Entity /Seller certain services (the" Services”) to facilitate the sale, bid or exchange of their products, goods, and services by Seller to its Buyer. Website SHEESHAPP.com and SHEESH APP Mobile Application are hereinafter collectively referred to as “Platform.” For the purposes of the Terms of Use, “You" shall mean the person who is accessing the Platform or User (Buyer and Seller as hereinafter collectively referred to as “Users”). These are the terms and conditions governing your access to and use of the website sheshapp.com, mobile Application and its related sub-domains, website, services, and tools. By accepting these terms and conditions and by using the Platform, you represent that you agree to comply with these terms with SHEESH in relation to your use of the Platform. This User’s Terms are effective upon acceptance. If you do not agree to be bound by this User Terms please do not access, register, or use this Platform. Before you may become or continue as a member of the Platform, you must read, agree with, and accept this User Terms and SHEESH’s Privacy Policy (the "Privacy Policy"). You must read this User Terms and the Privacy Policy (which governs the protection and use of personal information about User) and access and read all further linked information referred to in this User Terms, as such information contains further terms and conditions that apply to you as a user of Platform, such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Terms. Registration of Membership on the Platform is free, however for Services is charged according to schedule, which can be timely changed. Changes to the fee policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform.



a) Introduction


SHEESH General Trading LLC is a Company registered under Tajer Abu Dhabi, United Arab Emirates and providing a virtual Marketplace Platform for use of electronic App-based e-commerce marketplace platforms for providing registered Users certain services to facilitate the marketing, sale, bid, exchange of products, goods, and services by User of the Platform. You agree, understand, and acknowledge that our platform is an online platform that enables you to purchase and sell products listed on the Platform at the price indicated therein at any time from any location.



b) Membership


The Service is available to register an individual and Business person as a Buyer and a Seller. You cannot be a company or person barred from providing the Service under any law of your jurisdiction, United Arab Emirates, or other applicable jurisdictions, including the country in which you reside or from where you use the Service. By accepting this Agreement, you represent that you understand and agree to the foregoing. Account only be made with the name of a true and valid official name of User and name of the business entity; if you are registering behalf of the company, you represent that you have the authority to bind that entity to this User Terms and that you and the business entity will comply with all applicable laws. SHEESH wishes to ensure that its members can form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, membership of the Platform is not available to persons under the age of Twenty-one (21) years. By accepting this Agreement, you represent that you understand and agree to the foregoing. An account only be made with the name of you, and that you will comply with all applicable laws. SHEESH reserves the right to limit or withdraw access to the Platform or the membership of any user or account holder of SHEESH believes that a person is not representing the User. If you are registering as a business entity you represent that you have the authority to bind that entity to this User Terms and you and the business entity will comply with all applicable laws. The Platform is not available to User whose membership has been suspended or withdrawn by SHEESH. No person, User, or business entity may register as a member of the Website more than once.

When you register as a member of the Platform you have been or will be required to provide certain information and register a username and password for use on this Platform. On becoming a member of the Platform, you agree: You are responsible for maintaining the confidentiality of and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password, if another person uses these methods to access your account, you will be responsible to pay for any Items they order, and we are not responsible for any other losses you suffer. You agree to immediately notify SHEESH of any unauthorized use of your password or account or any other breach of security. In no event will SHEESH be liable for any direct, indirect, or consequential loss or loss of profits, goodwill, or damage whatsoever resulting from the disclosure of your username and/or password. You further acknowledge and agree that the Service is designed for individuals and business entities use basis and you should not share your Account and/or password details with others. You may not use another account at any time, without the express permission of the account holder. You agree to reimburse SHEESH for any improper, unauthorized, or illegal use of your account by you or by any person obtaining access to the Platform, services or otherwise by using your designated username and password, whether or not you authorized such access. You will provide true, accurate, current, and complete information about yourself as prompted by SHEESH's registration form. You will maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete or if SHEESH has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with this User Terms, without prejudice to any other rights and remedies of SHEESH under this User Terms, SHEESH has the right to indefinitely suspend, limit or withdraw your access to the Platform and/or your membership of the Platform. SHEESH may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity. Without limiting the foregoing, your information or items detail include your item receipt/ Invoice showing ownership to you. You agree that you are a licensed entity to provide services and you will prove any information and/or documentation to SHEESH upon such requests. You agree that any sort of wrong and illegal act you may be liable under Cybersecurity laws and other applicable criminal and Civil laws. You acknowledge and agree that if you do not, SHEESH without liability may limit, suspend, or withdraw your access to the Platform and/or your membership of the Platform. We also reserve the right to cancel unconfirmed/unverified accounts or accounts that have been inactive for a long time. If your use of the Service or other conduct intentionally or unintentionally threatens SHEESH’s ability to provide the Service or other systems, SHEESH shall be entitled to take all reasonable steps to protect the Service and SHEESH’s systems, which may include suspension of your access to the Service. You agree that your Account is non-transferable.



2. Access to Account and Content

SHEESH reserves the right to take steps SHEESH believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You acknowledge and agree that SHEESH may, without liability to you, access, use, preserve and/or disclose your Account information and Content to law enforcement authorities, government officials, and/or a third party, as SHEESH believes is reasonably necessary or appropriate, if legally required to do so or if SHEESH has a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of SHEESH, its users, a third party, or the public as required or permitted by law.

3. License from You

Except for material we may license to you, SHEESH does not claim ownership of the materials and/or content you submit or make available on the Service. However, by submitting or posting such Content on areas of the Service that are accessible by the public or other users with we share such Content, you grant SHEESH a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content on the Service solely for the purpose for which such Content was submitted or made available, without any compensation or obligation to you. You agree that any Content submitted or posted by you shall be your sole responsibility, shall not infringe or violate any intellectual property rights of any other party or violate any laws, contribute to, or encourage infringing or otherwise unlawful conduct, or otherwise be obscene, objectionable, or in poor taste. You license that all items posted on the website are genuine and User has right Intellectual property rights on them, and they are not stolen or other’s property. You can only use the services of the Platform if they do not conflict with or violate the applicable laws of your jurisdiction and other related jurisdictions. By creating an account, you agree that you may receive communications from SHEESH, such as newsletters, exclusive offers, and account reminders and updates by Email, SMS, Push Notification, text message etc.. You also understand that you can remove yourself from these email communications by clicking the "Unsubscribe" link in the footer of the actual email and will not block email subscription.

4. Transaction

When you as a Buyer place an order through our platform, it needs to be accepted by the Seller and you will receive an email for acceptance, and the Seller sends the ordered item to SHEESH, Abu Dhabi head office, after that we confirm the authenticity after checking the item and then send the item to you. We will send you an email notification if your order has been confirmed from us. The contract for the supply of any Item you have ordered comes into existence when we send the Confirmation Notice. Buyers are responsible for paying for all Items ordered using their account, and for related delivery charges and payment processing fees. Duties and taxes will be paid by the Buyers according to their countries’ regulations, and for complying with these Terms, even if you have ordered the item for someone else. Sellers are responsible for paying for related delivery fees, payment processing fees, and duties and taxes in the UAE if the items are shipped from outside of the UAE. Upon verifying the authenticity of the items, Sheesh will issue a bank transfer to the Seller with the sale amount using the provided bank account details, after deducting the transaction fee and bank transfer fee from it and all other explained and agreed expenses. Buyers can place a Bid on the platform at a lower asking price than the Seller provided, and the buyer is obligated to pay for that item if it is accepted by the Seller. The buyer makes a binding offer once a bid has been placed or if the bid amount matches the asking price of the seller, which concludes a contract for the item. Buyer cannot reject or disagree from his bidding amount and the buyer must pay, otherwise his account can be suspended.

SHEESH provides a platform to conclude the sale on behalf of the Buyer and Seller. Because the Seller sets prices, they may be higher than the retail value of the products. SHEESH does not guarantee that any item will sell. SHEESH reserves the right to investigate complaints and violations of these Terms and, to the extent permitted by applicable law, may take any actions we deem appropriate, including suspending a buyer or seller account and charging your payment method for costs we incur as a result of the violation. All Items are subject to availability. In the situation the contract is done between buyer and seller, SHEESH will verify the authenticity of the Items and if it is approved then the transaction will continue, if not then the transaction will be cancelled, and the Seller and Buyer will be notified by an email. SHEESH will send an invoice of every payment by registered email to the Buyer and Seller.

SHEESH provides a feature called Trade which allows Users to exchange their products and may or may not include an additional monetary amount. This exchange is based on the agreed terms which include that SHEESH will verify the authenticity of the products. There is a Trade fee that each User will be charged, as well as a payment processing fee and related delivery fees.

SHEESH only allows the trade of brand new and unworn products. The products shall include any extras that came with it which may include laces, manufacturer tags, special packaging. The products must come with their original and undamaged packaging.

If a seller posts an old or used item on the platform and misleads the Sheesh and Buyer then his account will be suspended, and the seller needs to compensate Sheesh for damaging the reputation of the Platform.

Sheesh is acting solely as an intermediary between the sellers and the buyers. We do not assume any liability regarding the proper performance of the purchase agreement you may conclude with a buyer through the platform.

5. Prices and Payment


a) Seller fees: The price of the product will be decided by the Seller and can be changed at any time before the acceptance of the order by the Seller. The Sellers provided payment card will be charged as soon as their product sells, a transaction fee, delivery fee, payment card processing fee, and any applicable duties and taxes to reach Sheesh in the United Arab Emirates. Upon verifying the authenticity of the product, the sale amount will be transferred to the Seller using their provided bank details after deducting the transaction fee and the bank transfer fee and other agreed expenses. This will be notified to you during the order process before you complete your order. The total price of your order will be set out on the checkout page on the Platform, including the prices of Items and Delivery and applicable Service Fees and taxes.

If a seller posts an old or used item on the platform and misleads the Sheesh and Buyer then his account will be suspended, and the seller needs to compensate Sheesh for damaging the reputation of the Platform. Sheesh is acting solely as an intermediary between the sellers and the buyers. We do not assume any liability regarding the proper performance of the purchase agreement you may conclude with a buyer through the platform. 5. Prices and Payment a) Seller fees: The price of the product will be decided by the Seller and can be changed at any time before the acceptance of the order by the Seller. The Sellers provided payment card will be charged as soon as their product sells, a transaction fee, delivery fee, payment card processing fee, and any applicable duties and taxes to reach Sheesh in the United Arab Emirates. Upon verifying the authenticity of the product, the sale amount will be transferred to the Seller using their provided bank details after deducting the transaction fee and the bank transfer fee and other agreed expenses. This will be notified to you during the order process before you complete your order. The total price of your order will be set out on the checkout page on the Platform, including the prices of Items and Delivery and applicable Service Fees and taxes. Failure to complete a sale or not proving the item to Sheesh on time, may result in penalties that will be AED 50 charged to your payment card, a fee equal to 15% of the transaction price, and/or your account being suspended indefinitely. This cost is determined by the amount of sales you have made as well as the severity of the authentication failure (if your product fails authentication). If you sell and ship to us, your account may be subject to a penalty fee if:

  • the item does not meet our condition guidelines;
  • the item that is not authentic or does not exactly match the item as it is described on SHEESH in any way;
  • if you fail to ship the item within the allotted time period (within two business days);

You may also be charged additional fees, which SHEESH will establish at their discretion. Items being returned to the seller will only be returned to the transaction's shipping address and will incur additional shipping charges to the seller.

Sheesh is under no obligation to return at your expense any items that do not conform to the description (including, without limitation, items that are not new and unworn, are not the correct identified size or do not include the original box and accessories) or are counterfeit (in which case Sheesh may turn those items over to the proper authorities).



b) Buyer fees: The price of the product and all additional fees will be deducted from the Buyers provided payment card when the Seller accepts the Buyer's bid. The Buyer fees include the product price, delivery fee, and payment processing fee. Any applicable duties and taxes will be paid separately by the Buyer depending on their country’s regulations.


c) Trade fees: When Users use the Sheesh Trade feature which allows the exchange of products between them, both Users will be charged on their payment cards a fixed Trade fee, a delivery fee, and payment processing fees. If one User requests additional monetary value along with the exchange of products, then this amount will be deducted from the other User as well. This service is only applicable for UAE users and hence no duties will be applicable.


d) All amounts payable by Customers must be received in full prior to commencement of Service. Customers will be responsible for the payment of any present or future sales, use, VAT, or other similar tax applicable to the services. Taxes will be applied to the Services according to the law of jurisdiction.


e) Payment for all Items and deliveries can be made on our platform by credit or debit card, or other payment methods made available by SHEESH. Prices include VAT in the UAE. Once your order has been confirmed your credit or debit card will be authorized and the total amount marked for payment (in respect of all payments made by credit or debit cards). Payment is made directly to us acting as an agent on behalf of the seller only.

6. Service Charge


a) In consideration for the Services of our platform provided to Seller will be charged the agreed fee on every sale transaction according to separate scheduled, whenever seller post an item on Sheesh platform, and the Seller agrees to pay transaction fee, charges with applicable taxes.


b) You as a Seller agree that you will pay for Delivery charges and pick up charges for return items as agreed.


c) Please refer to section “Prices and Payment” of this agreement for details on the service charges and fees

d) SHEESH shall have the right to revise the fee, transaction charges, or agency fee policy any time, amended policy will be posted and declared on the Platform.

7. Delivery


When a bid order has been accepted by the Seller and Buyer, the seller is required to dispatch the products for every transaction to SHEESH for authenticity verification within two business days, and in the Trade transaction both parties are required to dispatch the items within two business days. SHEESH will supply the products to User after receiving and checking the authenticity of the product. The receiving User must therefore be available to accept the delivery. Our Delivery partners also provide a pickup service to pick up the products from the Users that are sending their products to SHEESH for authentication. For Deliveries and Pickups, we will tell you the time and date when the Item is expected to be delivered or picked up. You must be available to accept delivery or pickup. Delivery Service provider will attempt delivery at the address you provide to us when you place your order. You are responsible to ensure you have included an accurate pin location, full written address, and an active mobile number to ensure that your Items reach your address. You as a User agree that we will provide you delivery service by our Delivery Partners and we have appointed them for delivery. Any kind of default and negligence from Delivery Partner or Delivery Company will be liable for any kind of damages, however, if buyer complaints for damaged product then an investigation will be opened where we would need to see proof of damages and raise an enquiry with the delivery partners. Users can claim for Delivery Partners for their default or negligence in delivery service, SHEESH does not take any guarantee of delivery service provided by Delivery Partners. Delivery service will be provided to address with a valid identification, not to a person.


You will not use the Delivery Partners to transport any items that are dangerous or prohibited by law. The Delivery Partner shall not be responsible for the content or quality of the Items or for any damage to delicate, fragile, or poorly packaged items as a result of the provision of the Services. The Delivery Partner’s liability for the damage, destruction, or loss of Items as a result of their breach of contract, negligence, or tort is limited to the cash value of the Items but shall not exceed AED 5,000 for the deliveries in the U.A.E. territory. And for international deliveries, the delivery partner’s liability is limited to losses and damages caused by rough handling of the item, and it is USD 25 per Kg or invoice value whatever is a lower amount. International deliveries with mentioned incorrect and incomplete shipping address will incur a fee of AED 50 on your account by the Sheesh. As a User, you hereby declare that you agree with delivery partners' terms which are signed between Sheesh and Delivery partners.

8. Cancellation, Returns and Refund Policy


SHEESH authenticates every single transaction of the items accepted and sent by the Seller to Buyer and SHEESH verifies that they are in the required condition, therefore the Buyer will receive the correct and authenticated item that matches the product description. Therefore, SHEESH does not allow for returns or refunds unless they can prove that the item meets the following requirements:


  1. Item was damaged during the Shipping

  2. Products was / were missing

  3. Products distributed as gift programs are not accepted for return.

  4. Return could also result in a refund of money in most of the cases.

  5. Seller must refund for the return item if it is accepted by SHEESH irrespective of the seller’s policy

  6. We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.

  7. All requests for refunds will be reviewed on a case-by-case basis and awarded at SHEESH’s sole discretion.

  8. All approved refunds will be made through the original mode of payment only.

  9. Where a bank is not supported for processing refunds, you will be required to share alternate bank account details with us for processing the refund.

  10. Refund shall be conditional and shall be with recourse available to SHEESH in case of any misuse by Buyer.

  11. We may also request you for additional documents for verification and Refund shall be subject to Buyer complying with Policies.

  12. In case of a dispute where the Seller is unable to provide a refund or a replacement, SHEESH will actively work towards reaching a resolution and SHEESH’s decision will be final and obligatory.

9. Seller obligations


SHEESH authenticates every single transaction of the items accepted and sent by the Seller to Buyer and SHEESH verifies that they are in the required condition, therefore the Buyer will receive the correct and authenticated item that matches the product description. Therefore, SHEESH does not allow for returns or refunds unless they can prove that the item meets the following requirements:


  1. As a registered Seller, you are obliged to send the item within two business days to SHEESH for authentication check, any kind of delay in this SHEESH is authorized to charge for delay according to SHEESH policy.

  2. You are allowed to list items for sale on the Platform in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item you list for sale on our Platform. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. All listed items must be listed in an appropriate category on the Platform. All listed items must be kept in stock for successful fulfilment of sales.

  3. Sellers cannot cancel an accepted order or cannot choose to not supply the items. If seller does not send the item for authentication to SHEESH then SHEESH has discretion to charge them a penalty, and/or suspend their account immediately.

  4. You have specifically authorized SHEESH or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically. You understand, accept, and agree that the payment facility provided by SHEESH is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online electronic payment facility for receiving payment. The seller is responsible to ensuring that their provided details are fully accurate and correct, SHEESH is not responsible for any errors and delay in payment to seller.

  5. Sellers are obliged to comply with all consumer rules, other laws, bylaws related provisions to their offering product, item, or material according to their local Jurisdiction requirement and if needed keep insurance of any kind damages reimbursement

  6. You will not post or sell any item that is restricted or prohibited by law of United Arab Emirates and any local law in any country or jurisdiction, as user or seller, you are responsible for ensuring that you are not posting an item that is prohibited by law in any jurisdiction, including but not limited illicit drugs, precursors, drug paraphernalia, flammable, explosive and hazardous chemicals, firearms, munitions, weapons, government, law enforcement, military issued items, medical drugs, medical devices, adult, obscene materials, circumvention devices, other equipment used for illicit purposes, illegal services, collections, artifacts, precious metals, human parts, human remains, protected flora, fauna, offensive material, information detrimental to national security, tobacco products, gambling equipment, unauthorised intellectual property rights (IPR) ,replica and counterfeit items, unauthorized copies of intellectual property.

  7. Each Seller further represents, warrants, and agrees that Seller shall:

    1. execute your activities on the Platform in compliance with any applicable laws and regulations;

    2. conduct your business transactions with other users of the Platform in good faith; execute your activities in accordance with the Terms and any applicable Additional Agreements;

    3. not use the Services or Platform to defraud any person or entity (including without limitation sale of stolen items, use of stolen credit/debit cards); not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;

    4. not engage in spamming or phishing;

    5. not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc) or encourage or abet any unlawful activities;

    6. not involve attempts to copy, reproduce, exploit, or expropriate SHEESH’s various proprietary directories, databases, and listings;

    7. not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting, or expropriating any software or hardware system, data, or personal information;

    8. not involve any scheme to undermine the integrity of the data, systems or networks used by SHEESH and/or any user of the Platform or gain unauthorized access to such data, systems or networks; not, and your director(s), officer(s), controlling party/ies, affiliates and legal jurisdiction in which any of the foregoing persons or entities is organized or has operations are not, persons or entities that are subject to any economic or fraud sanctions of any governmental, international or regulatory entities; and

    9. not engage in any activities that would otherwise create any liability for SHEESH or our affiliates.

    10. Seller may not use the Platform, Services, or Seller account to engage in activities which are identical or similar to SHEESH e-commerce marketplace business.

    11. Seller agrees to provide all necessary information, materials, and approval, and render all reasonable assistance and cooperation necessary for SHEESH’s provision of the Services, evaluating whether Seller has breached the Terms and/or managing any complaint against the Seller. If Seller’s failure to do so results in delay in, or suspension or termination of, the provision of any Service, SHEESH shall not be obliged to extend the relevant service period nor be liable for any loss or damages arising out of or in connection with such delay, suspension, or termination.

    12. Seller acknowledges and agrees that SHEESH shall not be required to actively monitor or exercise any editorial control whatsoever over the content of any message, material, or information (including User Content) created, obtained or accessible through the Services or Platform. SHEESH does not endorse, verify, or otherwise certify the contents of any comments or other material, or information (including User Content) created, submitted, posted, displayed, or otherwise made by any Seller. Each Seller is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information.

    13. Seller acknowledges and agrees that the Platform and Services may only be used by businesses and their representatives for business use.

    14. Seller acknowledges and agrees that each Seller is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the Site and Services are in compliance with the same.


10. Transactions Between Buyers and Sellers


Through the Platform, SHEESH provides electronic App-based platforms for exchanging information between buyers and sellers of products and services. SHEESH additionally provides electronic App-based transaction platforms for Sellers to place, accept, conclude, manage, and fulfil orders for the provision of products and services online within the Platform subject to the terms of the Transaction Services Agreement. However, for any Services, SHEESH does not represent either the seller or the buyer in specific transactions. SHEESH does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Platform, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.


  1. Users are hereby made aware that there may be risks of dealing with people acting under false pretences. SHEESH uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a membership service on the Platform. However, because user verification on the Internet is difficult, SHEESH cannot and does not confirm each User's identity (including, without limitation, paying Sellers).

  2. Buyers and sellers on the Platform are solely responsible for performance of the terms and conditions of the transactions conducted on SHEESH, through or as a result of use of the Platform or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed under the Transaction Services Agreement.

  3. User agrees to provide all information and materials as may be required by SHEESH in connection with your transactions conducted on, through or as a result of use of the Platform or Services. SHEESH has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.

  4. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify SHEESH (and our agents, affiliates, directors, officers, and employees) from all claims, demands, actions, proceedings, costs, expenses, and damages (including without limitation any actual, special, incidental, or consequential damages) arising out of or in connection with such dispute or the transaction.

11. Use of the Platform


While using the Platform, you will not: post Information or content or list items in an inappropriate category or areas on our Platform; post any content which insults the UAE state, against the UAE laws or Islam, such as any partial or full nudity (including simply “beach scene” photographs), fire-arms, drugs or alcohol; post items you do not have a right to link to or include; post items that are concurrently listed for services on a Website other than the Platform; post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment; post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another's culture or make any other derogatory or inappropriate comments; post counterfeit or stolen items; post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy; post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent; post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest; post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way; post any Information or content or list items which (in our sole discretion) may not be considered to be in compliance with general Islamic Shari’ah law, rules, morals, values, ethics and traditions; post Information or content threaten national security; post Information or content or list Services which may (in our sole discretion) constitute or be considered to promote gambling, terrorism, racism or any kind of criminal or illegal act.


10. Transactions Between Buyers and Sellers


Through the Platform, SHEESH provides electronic App-based platforms for exchanging information between buyers and sellers of products and services. SHEESH additionally provides electronic App-based transaction platforms for Sellers to place, accept, conclude, manage, and fulfil orders for the provision of products and services online within the Platform subject to the terms of the Transaction Services Agreement. However, for any Services, SHEESH does not represent either the seller or the buyer in specific transactions. SHEESH does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Platform, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.


  1. Users are hereby made aware that there may be risks of dealing with people acting under false pretences. SHEESH uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a membership service on the Platform. However, because user verification on the Internet is difficult, SHEESH cannot and does not confirm each User's identity (including, without limitation, paying Sellers).

  2. Buyers and sellers on the Platform are solely responsible for performance of the terms and conditions of the transactions conducted on SHEESH, through or as a result of use of the Platform or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed under the Transaction Services Agreement.

  3. User agrees to provide all information and materials as may be required by SHEESH in connection with your transactions conducted on, through or as a result of use of the Platform or Services. SHEESH has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.

  4. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify SHEESH (and our agents, affiliates, directors, officers, and employees) from all claims, demands, actions, proceedings, costs, expenses, and damages (including without limitation any actual, special, incidental, or consequential damages) arising out of or in connection with such dispute or the transaction.

12. Changes to Content


You understand that in order to provide the Service and make your Content available thereon, SHEESH may transmit your Content across various public networks, in various media, and modify or change your Content to comply with technical requirements of connecting networks, devices, or computers. You further agree that SHEESH may limit, suspend, or withdraw your access to the Platform and/or a user's membership of the Platform or remove hosted content.


13. Amendments to this User Terms


The SHEESH shall have the right to amend, vary or modify the Terms of User, Privacy Commitment of SHEESH Website and these Additional Terms of Use governing your use of the Service, without giving any prior notice to You and such amendment shall be effective immediately upon inclusion/posting of such amendment on SHEESH Website. You agree to be bound by the revised Terms.

You may be required to enter into separate agreement, whether online or offline, with SHEESH or our affiliate for any Service (or features within the Services) (each an “Additional Agreement”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service (or feature within the Service) concerned.


14. Intellectually rights


The "SHEESH" and related logos, and other words and logos on the Platform are either unregistered or registered trademarks of SHEESH and are protected by international trademark and other intellectual property rights and laws. All other trademarks not owned by SHEESH that appear on the Platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SHEESH.


15. Indemnity and Warranty


You agree to defend, indemnify, and waive SHEESH and its affiliates, directors, Contractors, officers, employees, agents, and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Terms, or your violation of any law or the rights of a third party. You acknowledge that you are responsible for all use of the Service using your Account and that these Terms apply to any and all usage of your Account. You agree to comply with these Terms and to defend, indemnify and hold harmless SHEESH from and against any and all claims and demands arising from the usage of your Account, whether or not such usage is expressly authorized by you.

You agree and acknowledge that SHEESH makes no warranties or representations about the accuracy or completeness of SHEESH Website's content or the content of any Platforms linked to SHEESH Website and assumes no liability or responsibility for any (i) Errors, mistakes, or inaccuracies of content, (ii) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of SHEESH, (iii) Any unauthorized access to or use of SHEESH servers and/or any and all personal information and/or financial information stored therein in any form and/or in any manner, (iv) any interruption or cessation of transmission to or from SHEESH Website, (iv) Any bugs, viruses, or the like unauthorized tools or software which may be transmitted to or through SHEESH platform by any third party, and/or (v) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through SHEESH. SHEESH does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the SHEESH platform or any associated or hyperlinked Website and SHEESH shall not be a party to or in any way be responsible or accountable for monitoring any transaction between you and third-party.


16. LIMITATION OF LIABILITY


You expressly understand and agree that, to the maximum extent permissible under applicable law, the Sheesh shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, revenue, goodwill, use, data, or other intangible losses (even if you have been advised of the possibility of such damages). the company provides no guarantees of server uptime or applications working properly. In no event will the company’s aggregate liability to you for any claims, including under tort, contract or otherwise, exceed the amount of fees paid by you to the SHEESH. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable local and/or international jurisdiction.


17. Default of Services


SHEESH shall not be held liable or considered in default of its service agreements, implied or express, when the delay of performance is caused by circumstances beyond our reasonable control and occurring without our fault or negligence, such as but not limited to Failure by third party subcontractors, suppliers and/or carriers to provide agreed-upon service(s) Problems or failures in accessing on-line information sources Problems or failures with phone lines, internet access service, web Platform hosting service, or other third-party service providers, such as Server failures and Software glitches, Widespread virus problems.


18. Force Majeure


Under no circumstances shall SHEESH be held liable for any delay or failure or disruption of the content or the Services accessed or delivered through the Platform or the creation or fulfilment of contracts resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.


19. Disputes


If any dispute, claim, controversy, or differences arising out of or in connection with or in relation to this User Terms Agreement, including any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Terms or clauses, or any question regarding the legal relationships established by this User Terms or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good faith. The relationship between you and SHEESH shall be governed by the laws of the United Arab Emirates, In the event that a Dispute has not been settled amicably by the relevant parties, the Dispute shall be referred to Abu Dhabi courts. You and SHEESH agree to submit to the exclusive jurisdiction of the dispute will be Abu Dhabi Courts, United Arab Emirates to resolve any dispute or claim arising from this Agreement


20. Termination


a) Termination by Buyer


Buyer may terminate the user Account or stop using the Service at any time.


b) Termination by Seller


Seller can terminate this Agreement by 30 days’ notice. All or any of the Transaction, fee, charges remaining will be completed perfectly by Seller before the termination. All Payment and accounts will be settled by Seller within 30 days of termination of this User agreement. Seller will refund and accept all return items after termination of this agreement.


c) Termination by SHEESH


SHEESH may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of your Account and or access to the Service at any time, under certain circumstances and without, immediately without liability: limit your activity, remove your bids, end your listings, warn other users of your actions, temporarily / indefinitely suspend, limit, or withdraw your membership, and/or limit or withdraw your access to the Site, end your listings, warn other users of your actions, temporarily / indefinitely suspend, limit, or withdraw your membership to the Site Cause for such termination shall include:


(a) Violations of this Agreement or any other policies or guidelines that are referenced herein and or posted on the Service.
(b) A request by you to cancel or terminate your Account.
(c) A request and or order from law enforcement, a judicial body, or other government agency
(d) Where provision of the Service to you is or may become unlawful.
(e) Unexpected technical or security issues or problems.
(f) Your participation in fraudulent or illegal activities or seller provides a counterfeit item or attempts to defraud any buyer in this situation termination will be with a reasonable fine by Sheesh.
(g) Failure to pay any fees, Charges owed by you in relation to the Service.
(h) Negative feedback from Customers/ Buyers.


Any such termination or suspension shall be made by SHEESH in its sole discretion and SHEESH will not be responsible to you or any third party for any damages that may result or arise out of such termination or suspension of your Account and/or access to the Service. In addition, SHEESH may terminate your Account WITHOUT prior notice. Any such termination or suspension shall be made by SHEESH in its sole discretion and SHEESH will not be responsible to you or any third party for any damages that may result or arise out of such termination or suspension of your Account and/or access to the Service.


d) Effects of Termination


Upon termination of your Account, you will lose all access to the Service and any portions thereof, including, but not limited to, your Account, SHEESH ID, email account, and Content. In addition, after a period of time or immediately SHEESH may delete information and data stored in or as a part of your account. Any individual components of the Service that you may have used subject to separate software license agreements will also be terminated in accordance with those license agreements. You further acknowledge and agree that SHEESH shall not be responsible or liable in any way for any damages you incur or allege to have incurred, either directly or indirectly, as a result of your use and/or reliance upon any such Content, advertising, products, or materials on or available from such sites or resources. All or any of the Transaction fee, charges remaining will be settled in notice period time.


21. Notice


None of the provisions of this User Terms shall be deemed to constitute a partnership or agency between you and SHEESH and you shall have no authority to bind SHEESH in any manner whatsoever. Except as explicitly stated otherwise, any notices to SHEESH from you shall be given by you by SHEESH with a hard copy by courier and also sent to us by email, such notice deemed given on confirmation of its receipt to you by SHEESH by return email. Any notices to you from SHEESH shall be given by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent.


22. Links to third party


The Platform contains links or other connections to third party web Platforms. SHEESH provides these links only as a convenience to you and does not endorse, and is not responsible for, the contents on such linked Platforms. You accept any terms and conditions imposed by that third-party. Further, The SHEESH is not responsible for any viruses’ access through said third-party. If you decide to access linked third-party Web Platforms, you do so at your own risk.


23. Transfer of Rights and Obligations


You hereby grant SHEESH the right to, and irrevocably acknowledge and agree that SHEESH may at any time, transfer all or any part of its rights, benefits, obligations, or liabilities (whether express or assumed) under this User Terms to any of its affiliates without requiring your further specific agreement. You may not at any time, without the prior written consent of SHEESH, transfer all or any part of your rights, benefits, obligations, or liabilities (under this User Terms.


24. Severability


If any clause of this User Terms shall be deemed invalid, void, or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Terms. This User Terms (as amended from time to time in accordance with the terms of this User Terms) sets forth the entire understanding and agreement between you and SHEESH with respect to the subject matter hereof. No person, who is not a party to this User Terms shall have any right to enforce any term of this User Terms.


ELECTRONIC CONTRACTING.


YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL ELECTRONIC INFORMATION INCLUDES DATA AND INFORMATION IN THE FORM OF TEXT, CODES, SOUND, GRAPHICS, IMAGES, COMPTER PROGRAMS OR OTHERWISE AND TRANSACTIONS, YOU ENTER INTO ON THIS SERVICE, INCLUDING NOTICES OF CANCELLATION, OTHER POLICIES, CONTRACTS, AND APPLICATIONS.


Disclaimer: SHEESH shall not be liable for the damage of any stored data on the platform. If this User Terms are translated into any language other than English, whether on the Platform or otherwise, the English content shall prevail.


Contact Us


Please contact us for queries and grievances regarding the Services: info@sheeshapp.com


Sheesh